Who We Are
Royal Digital Solution is a professional digital marketing and technology service provider specializing in website development, digital marketing, branding, graphics design, and digital growth solutions. We are committed to helping businesses achieve measurable success while maintaining the highest standards of data protection and privacy.
Royal Digital Solution operates digital platforms, including websites and mobile applications (“Services”), designed to support businesses in their digital journey.
Protecting your privacy and safeguarding your personal data is a core part of our mission.
Scope of This Privacy Policy
This Privacy Policy applies to the Royal Digital Solution mobile application(s), our website(s), and any services, features, or content provided through our digital platforms.
By downloading, accessing, or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
We may collect personally identifiable information, including but not limited to your full name, email address, phone number, business or company details, and account credentials where applicable.
Automatically Collected Information
When you use our App or website, we may automatically collect information such as IP address, device type, model and operating system, app version, usage logs, pages or features accessed, date and time of usage, duration of sessions, crash reports, and diagnostic data.
Permissions
Our App may request access to internet connectivity, notifications, and device storage only when required for app functionality. All permissions are strictly limited to what is necessary for core operations.
How We Use Your Information
We use collected information for lawful purposes, including providing, operating, and maintaining our Services, improving app performance and user experience, communicating updates and service-related notices, providing customer support, monitoring usage trends and analytics, detecting and resolving technical or security issues, and complying with legal and regulatory requirements.
Legal Basis for Processing (GDPR Alignment)
Where applicable, personal data is processed based on user consent, contractual necessity, legal obligations, or legitimate business interests that do not override user rights and freedoms.
Information Sharing and Disclosure
Royal Digital Solution does not sell, rent, or trade personal data.
Information may be shared only with trusted third-party service providers such as analytics, hosting, or technical support partners, legal or regulatory authorities when required by law, or parties involved in business transfers such as mergers or acquisitions, subject to confidentiality obligations.
All third parties are contractually bound to protect user data.
Data Security
We implement industry-standard security measures including secure servers, encrypted connections, restricted access to authorized personnel, and continuous system monitoring.
While we take strong precautions, no method of electronic transmission or storage is completely secure, and users acknowledge this inherent risk.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes or enforce agreements.
Users may request deletion of their data at any time.
Children’s Privacy
Our Services are not intended for children under the age of 13.
We do not knowingly collect personal data from children. If such data is identified, it will be deleted immediately.
User Rights
Depending on applicable laws, users may have the right to access, correct, or update their personal data, request deletion, object to or restrict processing, and withdraw consent at any time.
Requests can be submitted via email.
Cookies & Tracking Technologies
We may use cookies and similar technologies to remember user preferences, analyze traffic and usage patterns, and improve service performance.
Users can manage cookie preferences through browser or device settings.
Third-Party Links
Our Services may contain links to third-party websites or tools. We are not responsible for the privacy practices, policies, or content of external sites.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page and, where appropriate, within the App.
Continued use of our Services after updates indicates acceptance of the revised policy.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: contact@royaldigitalsolution.com
🌐 Website: www.royaldigitalsolution.com